Video: 7 Mistakes Product Managers Make that Cause Customers to Churn

When users complain about software supplied as a service, purchasers of that service can drop a vendor faster than the time it takes to say ‘log off’.

Product managers often make one or several of the following mistakes that lead to end-user frustration and relationship rupture.

Here are 7 mistakes to avoid that product managers make.  You can Download your FREE copy of my Whitepaper “How a Product Manager Can Keep Customers Happy when Releasing a Major Product Update” by filling to form below. In the Whitepaper, I offer my tips and trade secrets to increasing adoption and promotion rates, and to preventing customer churn.

Mark Silver
Mark is the Lead Author & Editor of Spectechular Blog. Mark established the Spectechular blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to Product Management.
Mark Silver on sabtwitterMark Silver on sablinkedinMark Silver on sabgoogleMark Silver on sabfacebook