Video: 7 Mistakes Product Managers Make that Cause Customers to Churn

When users complain about software supplied as a service, purchasers of that service can drop a vendor faster than the time it takes to say ‘log off’.

Product managers often make one or several of the following mistakes that lead to end-user frustration and relationship rupture.

Here are 7 mistakes to avoid that product managers make.  You can Download your FREE copy of my Whitepaper “How a Product Manager Can Keep Customers Happy when Releasing a Major Product Update” by filling to form below. In the Whitepaper, I offer my tips and trade secrets to increasing adoption and promotion rates, and to preventing customer churn.

Mark is the Lead Author & Editor of Spectechular Blog. Mark established the Spectechular blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to Product Management.